Putting ourselves in the customer's shoes is the premise of always putting customers at the center, and putting ourselves in the shoes of others is an important requirement of our service philosophy. DIKEWEI can think from the perspective of customers, understand their perspectives, know what customers need and don't want, and provide instant and satisfactory services. In a homogeneous and low price competitive environment, quality has always been emphasized, with a product qualification rate of 99%. Customers are willing to spend about 10% more to obtain more thoughtful and reassuring services.

Whether it's a single product or our service, if a customer encounters trouble, then their problem is our problem - thinking what the customer thinks. There is specialization in the industry, and each category has an independent production team, with professional production technology experts as a strong production support. DIKEWEI will integrate customer service behaviors before, during, and after each purchase into a customer-oriented value chain. Create a new era of value chain services and set industry benchmarks again.